Counselling & Support Services
The Social Factor is a trauma-informed practice. We provide professional counselling sessions to help individuals, couples, and families navigate difficult situations and life transitions.
Focus Areas We Support
Our counselling approach is tailored to your unique circumstances, offering professional guidance through various stages of life.
Official Institutional Appointments
At-Sunrice GlobalChef Academy
Appointed as the official student counselling agency in 2017, providing emotional and psychological support services for their culinary cohort.
Ikari Services Pte. Ltd.
Appointed as the official corporate counselling agency for the years 2022–2023, delivering professional employee wellness support.
Your Counselling & Coaching Team
We walk alongside you with expert professional insights and deep lived experiences.
Mark Lim is the founder of The Social Factor. He has more than 25 years of experience in the education, youth, and counselling sectors in Singapore.
He holds a Postgraduate Diploma in Counselling, a Certificate of Professional Practice in Special Needs, and is a dedicated practitioner specializing in social-emotional intelligence, relationship mentoring, and family communication systems.
Mark works regularly with parents, youth, and corporate teams to re-engineer positive communication pathways and build deep emotional resilience.
Sue Lim is the co-founder of The Social Factor and a passionate advocate for Special Educational Needs (SEN).
She focuses on empowering parents of uniquely gifted children, helping them navigate educational frameworks, construct family support structures, and advocate effectively for their children's social needs.
Her approach emphasizes building empathy, cultivating inclusive school environments, and facilitating parents support groups.
Kind Words From Our Families
Testimonials
“My child feels that Mark truly cares. He listens and is empathetic towards his challenges and encounters. He is very comfortable to share his experiences with Mark and is willing to share most of his thoughts and feelings. Mark acknowledges his feelings and tries to offer constructive suggestions and feedback. He appreciates that Mark shows him respect and he in turn respects Mark. He will turn to Mark for answers and advice. He often comes out feeling positive after his sessions with Mark.”
“Mr Mark is a very patient counsellor. He is a good listener and I don’t feel judged or ashamed when I tell him my problems. He is able to provide me with a safe space to talk about my issues and I am able to better face my fears with his guidance. Through him, I managed to find out more about myself and to reflect more in depth. I am able to find more self acceptance and peace. I have now gained more self awareness and control over my life thanks to his counselling sessions. Thanks to him I can face life with more confidence and affirmation. Thank you Mr Mark.”
– MJ, Graphic Designer
“I have known Mark for a decade and he is a well-known counsellor providing professional advice to teens and students in areas where they need help.
He has never failed my heart and is always there for me to provide consultation and support in any cases where I have had doubt in my life.
I strongly recommend Mark as the best counsellor in the industry. He has a proven track record in conducting training on a range of mental health issues and developing strategic plans to lead a class of students in tackling areas of risks.”
-“Andy”, Management Staff in the Singapore Public Service.
“Mark is a strong leader, able to envision plans in the long term, and willing to pursue unconventional and exciting plans. Many people let their dreams just remain as such, but Mark has been willing to put make them a reality, no matter how challenging. I only have thanks and immense gratitude for Mark’s encouraging me and teaching me over the years, both in my spiritual walk and life more generally.”
– Timothy Seow, Officer at the Ministry of Foreign Affairs, Singapore.
“Mark has been a great friend and mentor. I got to know him at 17, when he led my bible study group at church. He’s an incredibly patient man who’s firm on his morals and yet kind and full of empathy. I’ve learnt a lot, and continue to have my perspectives on family, relationships and education refreshed by him.”
– Chia Han Sheng. Management Consultant in a global strategy & consulting firm.
Contact us at mark@thesocialquotient.biz for more information or to book a counselling session.