Testimonials

The Social Factor thanks our workshop participants for your kind words. Each one of you have been special to us!

“I have been working with Mark from The Social Factor for the implementation of the Peer Helpers’ programme and Zest Up programmes which include Group Therapy on Life Skills for the student community at Ngee Ann Polytechnic.  All these programmes were engaging and delivered with excellence quality by Mark Lim and his team of trainers.  

Mark and his team understand the social and emotional needs of students and are able to engage them to meet the programmes objectives.  

Mark has a high level of integrity and discretion as well as professionalism.  He has the goodness of heart as well.  He has the ‘head knowledge’ as well as the ‘heart’  to reach out to students.  He is open and constantly seeks to enhance his programmes to enhance these programmes to the next level of excellence, be it in areas of the content or use of technology etc. It is a blessing to have the opportunity to work with Mark Lim for these programmes. Working alongside with Mark, I have full confidence that the outcomes of these programmes will be delivered in excellence quality and will have a positive impact on our students in reaching out to them and transforming their lives. 

We received excellence qualitative as well as quantitative feedback from participants who attended the programmes.  Our senior management is very happy with feedback from the participants.”  

– Ms Ching Pui Fun, Assistant Director, Student Care and Counselling, Ngee Ann Polytechnic

“I am really thankful that I attended the ZestUp programme where we formed a social support group to support each other emotionally. Our facilitator, Mr Mark Lim also made us at ease to share our thoughts, feelings and issues we were facing and taught us useful skills related to making friends and managing our emotions.
I was very grateful especially since I was going through a tough time last year and needed help to get through that time. I looked forward to every weekly session we had and through this programme, I made friends with peers from other academic schools and still keep in close contact with some of them. We support each other through our successes and difficult times. I definitely don’t regret opening my email and signing up for the programme!”

Student from Ngee Ann Polytechnic (School of Film & Media Studies)

“I’ve never thought that the Zestup programme could be impactful! Mr Mark’s programme gives us sufficient time to understand the concept, share our stories over a few sessions. This consistent program definitely provides us with the emotional support and I even found a few good friends there! I’ll highly recommend you to give a try if you have the time to spare. There’s nothing to lose, with Mr Mark’s years of experience!”

Alumnus from Ngee Ann Polytechnic (School of Business & Accountancy)

“Sue and Mark make an excellent team! My training experience with them has been extremely fulfilling. The instructors were extremely knowledgeable and patient. They were receptive towards our suggestions and requests.The training content was well-prepared and well-paced. Great balance in theory, practical examples and hands on work. Our teachers benefited tremendously from their training!”

– Founder and CEO of Pro-Teach Student Care Group Peggy Ong

“The session was very informative and useful. The course highlighted all the categories of special needs and also helps to manage anxiety and strategies to help students and to work with parents. The session was full of real-life examples and case studies. I strongly believe that this knowledge and learning will definitely help the teachers, students and parents and provide a better future for these uniquely beautiful kids.”

– Staff from Pro-Teach Student Group (Yishun)

“We’ve learnt different terminology about our students’ behaviour; a better understanding as a whole. We’ve also learnt different ways of communicating with parents, an integral part of being teachers. Thank you for the insights.”

– Staff from Pro-Teach Student Group (West Spring Primary School)